Sunday, April 05, 2009

Transport for London illogic

I've just seen the announcement about service disruptions on the Docklands Light Railway this week. (Newham Recorder: DLR Bank service to terminate early) And they just don't make any sense whatsoever.
UNPLANNED engineering works will disrupt DLR services into Bank from Woolwich Arsenal from Monday to Thursday, with trains terminating at Shadwell between 7.30-9.30am and 5-7pm. Passengers are advised to use the Jubilee line at Canning Town or Canary Wharf for journeys into central London.

Services from Lewisham to Bank will operate as normal, but may be busier than usual.

This change is due to works to the escalators at Bank station which are due to be completed over the Bank Holiday weekend with full services returning on April 14.
Or roughly translated, services from Woolwich Arsenal to Bank will terminate at Shadwell, but services from Lewisham to Bank will not and instead will run through.

But on this section of the line the two services use the same track and platforms (and all the platforms involved are basically islands served by the same lifts and escalators). So why on earth are some services being terminated early and not others for escalator works? All this will mean is that passengers from the Woolwich Arsenal branch will just cram into trains for Lewisham, with the escalators Bank having to handle the same number of passengers, albeit coming in even larger numbers at a time.

Often I really do wonder if Transport for London follows any logic when it comes to engineering works. They are creating more disruption for people travelling from the Woolwich Arsenal branch for no apparent reason whatsoever. One of the greatest sources of frustration to commuters is when the reason for disruption is not given. It would do much to reduce travelling stress if transport companies were more open about the causes of disruption, instead of giving absurd reasons like this one.


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